Support for People from Culturally and Linguistically Diverse Backgrounds
Translating and Interpreting Service (TIS National)
Phone: 131 450
tisnational.gov.au
If you need an interpreter to help speak with any of the services listed in this guide, please call TIS National to access immediate telephone interpreters. This is a 24/7 telephone service providing interpreting services to people who do not speak English and to agencies and businesses that need to communicate with their non-English speaking clients.
Association for Services to Torture and Trauma Survivors (ASeTTS)
Phone: (08) 9227 2700
asetts.org.au
ASeTTS provide holistic support services for refugee survivors of torture and trauma to rebuild their lives. Services include individual trauma counselling, family and relationship counselling, psycho-social counselling and support for young people, multicultural men and women’s support groups and primary-school and high-school aged support groups. Click for more information.
Multicultural Futures
Phone: (08) 9336 8282
multiculturalfutures.org.au (website content has been translated into multiple languages).
Multicultural Futures is a major service provider for migrants and refugees in all metropolitan regions of Perth. Provides multi-lingual services which include culturally sensitive counselling; advocacy and referral services. Click for more information.
MAITRI Mental Health Services
Phone: (08) 9328 2699
mscwa.com.au
A program run by the Multicultural Service Centre of Western Australia. MAITRI provides culturally and linguistically appropriate support with mental health services, provided by mental health professionals including psychologists, social workers, psychiatrists and nurses in the client’s preferred language, or with the assistance of interpreters. Referral is preferred to be by a GP but can be made through mental health service providers, non-government service providers, other government services and by self-referral. Click for more information.
Embrace Multicultural Mental Health
embracementalhealth.org.au (website content has been translated into multiple languages)
Embrace Multicultural Mental Health (the Embrace Project) is run by Mental Health Australia and provides a national focus on mental health and suicide prevention for people from culturally and linguistically diverse (CALD) backgrounds. It provides a national platform for Australian mental health services and multicultural communities to access resources, services and information in a culturally accessible format. The Embrace Project does not provide crisis services. Click for more information.
Communicare
Phone: (08) 9350 5770
communicare.org.au
Communicare’s services aim to create community inclusion and community safety by working collaboratively with individuals, families and communities to facilitate social and economic inclusion for all. They also work to establish and sustain safe and healthy communities. Services are provided through individual and small group consultations, workshops and community events.
Metropolitan Migrant Resource Centre (MMRC)
Phone: (08) 9345 5755
mmrcwa.org.au
The Family Support Services and Counselling program provided by MMRC focuses on assisting recently arrived humanitarian entrants as well as longer term individuals, couples, and families from CALD and refugee backgrounds who experience difficulties. Click for more information.
Ishar Multicultural Women’s Health Services
Phone: (08) 9345 5335
ishar.org.au
Ishar Multicultural Women’s Health Services provides a range of holistic services (GP, counselling, carer support and skills development programs) to women from all walks of life and cultural backgrounds. Social support groups run by Ishar such as the New Mother’s Group, Carer Support Group and Domestic Violence Group, provide an opportunity for women to meet, share experiences and learn from other women from different cultural backgrounds. Click for more information.
Umbrella Multicultural Community Care Services Inc. (Umbrella)
Phone: (08) 9275 4411
umbrellacommunitycare.com.au
Umbrella provides culturally appropriate aged care services for seniors 65 years and over who live in the Perth metropolitan and Peel/Mandurah areas. Umbrella’s services aim to support eligible seniors from culturally and linguistically diverse backgrounds, and seniors who identify as LGBTI+, to remain living in their own homes and connected to their communities. They recognise each client’s specific needs and support workers are carefully matched with clients, acknowledging gender, language, and cultural background. Umbrella’s more than twenty social support programs are also an opportunity for seniors to connect and socialise with others who speak the same language. Click for more information.